For questions about transportation, excursions, internet, mobile phones, etc. you can contact our helpdesk (in English). Helpdesk staff is there for assistance and supports the employees of the villa. For defects in the house you may contact - via housekeeper -  the helpdesk as well. 

In the unlikely case of more complicated problems, or in the case you need urgent medical help, you may call English/Indonesian speaking (expat) help for assistance and further directions. 

Dor helddesk staff see name and phone number in the in-house copy of the manual .